Techmate

Lead Times

Lead Time Policy for Thermo Fisher Scientific

At Techmate, we are proud to partner with Thermo Fisher Scientific. We have been selling their products since our establishment in 1974. We understand the importance of timely delivery for your operations. Please read the following policy to understand how we manage lead times specifically for Thermo Fisher Scientific items:

General Lead Time

  1. Items In Stock in the UK: We maintain a significant inventory of Thermo Fisher Scientific items to ensure prompt delivery. If the Thermo Fisher Scientific item you order is in stock in the UK, we can ship it to you quickly in the UK, usually within 1-2 business day. Europe and beyond will take 5-7 days. Please note that unforeseen circumstances, such as shipping delays or inventory fluctuations, may impact the actual delivery time.
  2. Items Requiring Import: In some cases, we may need to import Thermo Fisher Scientific items from Europe to fulfil your order. The lead time for imported items will vary depending on various factors, such as availability, customs clearance, and transportation logistics. We recommend contacting us directly to inquire about the specific lead time for the Thermo Fisher Scientific item you require.
 
Lead Time Communication

  1. Customer Communication: To ensure accurate and up-to-date lead time information, we encourage you to email us at [email protected] if you would like to know the lead time for a specific Thermo Fisher Scientific item. Our dedicated sales team will promptly assist you and provide you with the most current information regarding the availability and estimated delivery time.
  2. Managing Lead Time Expectations: If you are ordering Thermo Fisher Scientific items that require import, we advise allowing for additional time to accommodate potential delays in the procurement and shipping process. Our sales team can provide guidance on the estimated lead time based on the specific Thermo Fisher Scientific item you are interested in.

Continuous Improvement

At Techmate, we are committed to continuously improving our procurement and logistics processes for Thermo Fisher Scientific items. We strive to minimise lead times and optimise our stock levels to ensure efficient order fulfilment. We regularly evaluate our operations, explore alternative sourcing options, and maintain open lines of communication with Thermo Fisher Scientific to better serve your needs.

Policy Review

This lead time policy for Thermo Fisher Scientific items will be periodically reviewed to ensure its relevance and effectiveness. Any necessary updates or modifications will be made to align with our changing business needs and market conditions.

If you have any questions or require further information about the lead time for a specific Thermo Fisher Scientific item, please don’t hesitate to contact our customer service team at [email protected]. We are here to assist you.

Roth Items Lead Times

At Techmate, we specialise in importing high-quality products from Carl Roth, our trusted supplier based in Germany. We understand that timely delivery is crucial for your operations. Please read the following policy to understand how we manage lead times specifically for Carl Roth items:

General Lead Time

  1. Items In Stock in Germany: If the Carl Roth item you order is in stock in Germany, you can expect to receive it within 2 to 4 weeks. Please note that unexpected circumstances, such as customs clearance delays or transportation issues, may affect the actual delivery time.
  2. Items in Procurement: In cases where the desired Carl Roth items are not currently in stock in Germany, we will need to procure them from Carl Roth. The lead time for such items will be determined on a case-by-case basis and will require checking with Carl Roth for availability and estimated delivery time. We will do our best to provide you with accurate information regarding the lead time of these items.
 

Lead Time Communication

  1. Customer Communication: We understand the importance of keeping you informed. If you would like to receive updates on the progress of your order and any changes in lead times, please email us at [email protected]. Our dedicated sales team will be happy to provide you with timely updates regarding your Carl Roth item.
  2. Managing Lead Time Expectations: If you are ordering Carl Roth items that are in procurement, we recommend allowing for additional time. This will help you plan your operations effectively and avoid any potential delays.
 

Continuous Improvement

At Techmate, we are committed to continuous improvement. We constantly evaluate and enhance our procurement and logistics processes to minimise lead times for Carl Roth items. We explore opportunities to streamline our operations, improve communication with Carl Roth, and seek alternative sourcing options when applicable.

Policy Review

This lead time policy for Carl Roth items will be periodically reviewed to ensure its relevance and effectiveness. Any necessary updates or modifications will be made to align with our changing business needs and market conditions.

If you have any questions or require further information, please don’t hesitate to contact our customer service team. We are here to assist you.

Contacting Us for Stock Holding

If you would like to explore stock holding options for Carl Roth or Thermo Fisher Scientific items, please reach out to our dedicated sales team. You can contact us via email at [email protected] or by phone at 01908 322222. Our team will be happy to discuss your specific requirements and provide you with the necessary details.

Benefits of Stock Holding

  1. Uninterrupted Supply: By securing a stock holding arrangement, you can ensure a continuous supply of the Carl Roth and Thermo Fisher Scientific items you need for your operations, reducing the risk of disruptions caused by lead times or product availability.
  2. Flexibility: With stock holding, you have the flexibility to call off the products as and when you need them. This allows you to manage your inventory effectively and optimise your operations.
  3. Simplified Ordering Process: Stock holding eliminates the need to place individual orders for every replenishment. Instead, you can simply request the release of the stored items, streamlining the ordering process.
  4. Personalised Service: Our sales team will work closely with you to understand your requirements and tailor the stock holding arrangement to meet your specific needs. We are committed to providing personalised service and ensuring your satisfaction.
 

Policy Review

We regularly review our stock holding policy for Carl Roth and Thermo Fisher Scientific items to ensure its effectiveness and relevance. We are dedicated to meeting our customers’ needs and providing the best possible service.

If you have any questions or would like to discuss stock holding options further, please do not hesitate to contact our sales team at [email protected] or by phone at 01908 322222. We are here to assist you and help optimise your procurement process.

Thank you for choosing Techmate. We value your business!